Senior Cyber Safety Workbook

The FTC reported $2.4 billion in fraud losses to adults 60 and over in 2024 — quadruple what it was in 2020. AI voice cloning scams alone cost older adults $352 million last year. This workbook is the dignified, practical conversation tool that most "senior tech help" materials get wrong.

Page 1 — Cover + Conversation Guide The 2026 statistics that justify the conversation. Side-by-side "What works / What doesn't work" comparison for the adult child — how to talk to a parent about scams without being condescending.

Page 2 — The 2026 Scam Landscape The 8 most dangerous scams ranked by total losses (investment, romance, government impersonation, tech support, grandparent/AI voice, business impersonator, sweepstakes, charity). Plus the 5 universal red flags every scam relies on.

Page 3 — Romance Scam Field Guide ⭐ Biggest dollar loss category — typical victim 80+ loses $9,500. The 4-phase script (Hook → Bond → Crisis → Escalation). The 5 absolute rules. Compassionate "no shame" framing.

Page 4 — Tech Support Scam Field Guide The most common entry point. What scary pop-ups actually look like. The critical "DO press the power button" instruction. The universal rule: real companies never call you out of the blue.

Page 5 — Grandparent / AI Voice Clone Scam ⭐ 2026's most dangerous scam. The actual scam script quoted in full. The 5 tells. Fillable Family Safe Word card — AI can clone voices, AI cannot guess a family's secret word.

Page 6 — Medicare, SSA, IRS & FBI Impersonation Side-by-side comparison of what each agency actually does vs what they will NEVER do. Specific phone numbers. The Medicare-specific warning.

Page 7 — Financial Safeguards (set up BEFORE) Trusted contact setup (FINRA-required), 3-bureau credit freeze (free), bank/credit card alerts, family financial reference fields.

Page 8 — If This Happened First Hour / First Day / First Week recovery checklist. Starts with "First, breathe. There is no shame."

Page 9 — Full Resource Directory FTC, FBI IC3, AARP Fraud Helpline (1-877-908-3360), IdentityTheft.gov, Medicare/SSA, credit bureaus, 988 Crisis Lifeline.

8 fillable form fields including the Family Safe Word card. Works in Adobe Reader, Acrobat, Preview, and standard PDF readers.

2026 verified data: $2.4B FTC-reported losses adults 60+, $352M AI voice clone scams, $789M government impersonation, $159M tech support, $9,500 median romance scam loss age 80+.